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Support

Tell us what happened, what you expected, and which device you were using. Beta reports directly shape the next LuuL build.

Get help with LuuL

Email us for login trouble, a stuck screen, missing progress, unexpected plan behavior, privacy questions, or beta feedback.

Email LuuL support

What to include

Your device model and operating-system version.
The LuuL app version shown in Account & app.
The screen you were on and the action you took.
A screenshot, if it does not expose information you would rather keep private.

Never send a password, verification code, private key, or payment credential.

Account and privacy help

LuuL supports in-app account deletion from You > Privacy & data > Delete Account. If you cannot open the app, follow the account-deletion instructions to request help.

Read the Privacy Policy for LuuL's current data boundaries.

Safety note

LuuL support is not an emergency service and cannot provide medical, legal, financial, or mental-health treatment. If you or someone else may be in immediate danger, contact local emergency services. In the United States or its territories, call or text 988 for the Suicide & Crisis Lifeline.